Responsible Gaming at te99
Gambling is entertainment — not a solution to financial pressure. te99 gives every Bangladesh player the tools and support needed to stay in control at all times.
Our Commitment to Responsible Gaming
te99 is committed to providing a safe, fair, and transparent platform for all players across Bangladesh. We believe that gambling should always be approached as a form of entertainment — a leisure activity with a set budget, played for fun, and never as a way to earn income or escape personal difficulties.
To support this philosophy, te99 has built a suite of responsible gaming tools that give players full control over their gambling activity. These tools are available to every registered te99 user at no cost, can be activated at any time, and take effect promptly once requested through live chat or account settings.
te99 also maintains strict internal controls: our platform monitors for patterns of problem gambling, flags accounts that show signs of distress, and proactively reaches out to players where a concern is identified. Responsible gaming is not an afterthought at te99 — it is a core operating principle built into every layer of the platform.
Responsible Gaming Tools
The following tools are available to all registered te99 players. Each can be requested at any time by contacting te99 support via live chat. There is no charge for activating any responsible gaming feature.
Deposit Limits
Set daily, weekly, or monthly caps on how much you deposit into your te99 account.
Time-Out
Take a short break from the platform for 24 hours, 7 days, or 30 days.
Self-Exclusion
Exclude yourself for 90 days, 180 days, or permanently close your account.
Reality Checks
Receive session reminders that show how long you have been playing and how much you have wagered.
Account Cooling-Off Period
If you request a deposit limit increase, the change will not take effect for 24 hours. This cooling-off period gives you time to reconsider whether a higher limit is in your best interest. Limit reductions, by contrast, take effect immediately so you always have the ability to protect yourself right now.
Activity History and Statements
Every te99 player can request a full account statement showing all deposits, withdrawals, wagers, wins, and losses for any time period. Reviewing your activity history regularly is one of the most effective ways to stay aware of your gambling patterns and maintain responsible play.
How to Set Deposit Limits
Deposit limits are the most widely used responsible gaming tool at te99. Setting a limit takes less than a minute and puts a hard ceiling on the amount that can be added to your account in a given period. Here is how the system works.
- Daily limit: Caps the total amount you can deposit in a single calendar day (midnight to midnight, Bangladesh Standard Time).
- Weekly limit: Caps the total deposits across a rolling 7-day window. Useful if your spending tends to vary day-to-day.
- Monthly limit: Caps total deposits for the calendar month. Ideal for players who want to set a firm monthly entertainment budget.
- Applying a limit: Contact te99 support via live chat, state the type of limit and the amount, and our team will activate it within minutes. You will receive a confirmation message once the limit is live.
Requests to reduce a deposit limit take effect immediately, with no waiting period. If you ever feel your current limit is too high, contact te99 support and it will be lowered right away. Your safety always comes first.
Time-Out and Self-Exclusion
Sometimes the best decision is to step away from the platform entirely for a period of time. te99 offers both short-term time-out options and longer-term self-exclusion depending on what you need.
- 24-hour time-out: Immediately suspends account access for 24 hours. Useful if you feel the urge to chase losses or have had an unexpectedly long session.
- 7-day or 30-day time-out: Blocks access for the selected period. During a time-out, you will not be able to log in, deposit, or place bets. The block cannot be lifted early.
- 90-day or 180-day self-exclusion: A longer break for players who feel their gambling has become or is becoming a problem. Requests are processed within 24 hours and cannot be reversed during the exclusion period.
- Permanent account closure: If you decide you no longer wish to gamble at te99, permanent closure is available at any time via live chat. Any verified remaining balance will be returned to your registered payment method before the account is closed.
All time-out and self-exclusion requests are treated with the same urgency and discretion. There is no judgment at te99 — requesting a break is a responsible and courageous decision, and our support team will process it promptly and respectfully.
Recognising Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following questions are based on widely used problem gambling screening tools. If you answer yes to several of them, it may be worth speaking to te99 support or reaching out to a professional support service.
Ask Yourself — Answer Honestly
- Do you gamble with money you cannot afford to lose, such as rent, bill, or food money?
- Have you tried to win back money you have lost (chasing losses)?
- Do you feel restless or irritable when you try to reduce or stop gambling?
- Have you lied to family or friends about how much time or money you spend gambling?
- Do you think about gambling frequently — planning your next session, how to get more funds, or reliving past wins?
- Has gambling caused financial stress, relationship problems, or affected your work or studies?
- Have you borrowed money or sold possessions to fund gambling?
- Do you feel gambling is the main way you cope with stress, boredom, or difficult emotions?
Please contact te99 support immediately via live chat. Our team is available 24/7 to assist with self-exclusion, deposit limits, and account closure. Reaching out is always the right call — our team will never judge you for asking for help.
Protecting Minors
te99 is a platform exclusively for adults aged 21 and above. Gambling by minors is strictly prohibited and illegal. te99 applies age verification at registration and conducts ongoing checks throughout the account lifecycle to ensure this rule is enforced.
If you share a device with younger family members, we strongly recommend taking the following precautions to prevent accidental or intentional access to te99 by minors.
- Always log out of your te99 account when you have finished your session, especially on shared or family devices.
- Never save your te99 password in a shared browser profile or leave it visible in a notes app.
- Use your device's screen lock with a PIN or biometric authentication so that younger users cannot access your account.
- If you believe a minor has registered on te99 or accessed an adult account, report it immediately via live chat so te99 can investigate and close the account without delay.
Tips for Staying in Control
Most players at te99 enjoy gambling as a form of entertainment without any problems. The following practical tips can help you keep gambling in its proper place — fun, affordable, and within your own limits.
Set a Budget Before You Play
Decide how much you are comfortable spending before you start a session. Treat that amount as the cost of entertainment — not as money you expect to win back. Once your session budget is spent, stop playing. te99's deposit limit tool makes it easy to enforce this automatically.
Keep Track of Time
It is easy to lose track of time when playing online casino games or following a live cricket match. Set an alarm before your session and stick to it. te99's reality check reminders can also alert you when you have reached a specified session duration, giving you a natural moment to pause and reassess.
Never Chase Losses
Chasing losses is one of the clearest signs that gambling is moving beyond entertainment. If you have lost your session budget, the right move is to stop — not to deposit more in an attempt to recover. Every game at te99 is governed by a certified RNG, which means past outcomes have no influence on future results. More play after a loss does not statistically improve your position.
Get Support from te99
If you are concerned about your own gambling or the gambling of someone you care about, please reach out to te99 support. Our team is trained to handle responsible gaming requests with sensitivity and without judgment. Every conversation is confidential. Contacting us is always the right first step.
All responsible gaming requests — whether for a deposit limit, time-out, self-exclusion, or simply a conversation about your gambling — are handled in strict confidence. te99 staff are bound by internal confidentiality policies and will never share your responsible gaming history with other players or external parties without your consent.
Enjoy te99 — Always Within Your Limits
Thousands of Bangladesh players enjoy te99 responsibly every day. Explore cricket betting, slots, live casino, and more — with full confidence that your safety tools are always one message away.